Intercom vs Drift
Which one should you choose? Here's how they compare.
| Feature | Intercom | Drift |
|---|---|---|
| Rating | ★ 4.3 | ★ 4.1 |
| Pricing | $74/mo | Custom |
| Type | paid | paid |
| Company | Intercom | Drift |
| Founded | 2011 | 2014 |
Intercom Features
- •Live chat
- •AI bot
- •Help center
- •Product tours
Drift Features
- •Live chat
- •AI bot
- •Meeting booking
Intercom Pros
- ✓Comprehensive
- ✓Good AI
- ✓All-in-one
Intercom Cons
- ✗Expensive
- ✗Complex
- ✗Overkill for small
Drift Pros
- ✓Good for sales
- ✓AI qualification
- ✓Revenue focused
Drift Cons
- ✗Very expensive
- ✗Complex
- ✗Enterprise focused
The Verdict
Both Intercom and Drift are solid choices in the marketingspace. Here's a quick summary:
Choose Intercom if:
- • You need comprehensive
- • You need good ai
Choose Drift if:
- • You need good for sales
- • You need ai qualification